Flat Rate IT Support Services Houston TX
Flat-Rate IT Support Houston, TX
As great as it is to search for IT services in Houston as a Houston company, more often than not do IT companies overcharge what they offer. Here at Blueway Technology, we pride ourselves on offering Flat-Rate IT support, meaning you won’t be surprised with any unanticipated costs bills.
Many smaller businesses choose to go with a flexible rate from an IT company, thinking it’ll save them money in the long run. Although the initial price may be cheaper, you’ll soon find that the cheapest option these IT companies offer barely covers anything. The entire point of it is to try and upsell you.
At Blueway Technology, we have experienced and credited IT technicians that are friendly and willing to work with whatever you need. We pride ourselves on building a relationship with you and understand that time equals money. We don’t hide bills from you. Everything is completely transparent.
You didn’t open your business to manage servers or handle computer issues. No matter the size of your company, an IT service is there to serve you and quickly eliminate whatever tech issue you might have. Tech issues can be a significant issue, potentially costing you thousands. It’s always better to be safe than sorry.
We also understand the importance of consulting, teaching, and guidance. Rather than only show up when an issue arises, we’re here to install software and computers, update computers, teach software and tech, and much more. Contact us today if you have any questions and want to get started with your IT needs!
Flat Rate Support Package Summary
Bluewaytek Support Features
We are an IT Support Business in Houston, Texas, that always gives top-quality services. When you choose Blueway Technology as your Houston IT service provider, you’ll partner with a tech trained with more than 16 years of IT experience. We have the passion, knowledge, skills, and know-how to guide your company in selecting and implementing the optimal IT solutions to grow your business.
- Monthly Flat Support – It is the perfect way to use the highest technology at your small business. It is the affordable, reliable, and fastest way to get professional help. You will get a free first visit and free website design for your business. For the detail, you can call us or contact us!
- Unlimited Remote Support – We can access a specific desktop, laptop, or server for whatever you need. We can also manage files on the computer or server, update software, run diagnostic and maintenance programs, and train users on new software and protocols. We’re here to help and allow your business to get the most out of their technology.
- Unlimited Scheduled On-Site Visit – Being a specialized Houston managed service provider, we offer all of our Houston clients unlimited onsite IT support. Issues, questions, set-ups, and anything related to IT can be done much quicker through onsite support.
- Unlimited Helpdesk Support– We understand the value of IT helpdesk support with our clients. We promise to furnish your business with IT help that’s fast, reliable, and accessible all day, every day. We ensure our IT Helpdesk support is geared and catered to your business’s particular requirements.
- 7×24 Emergency Support– Our IT Helpdesk support is productive, trustworthy, and can be arranged through any medium that works best for you. Whether through messaging, email or on the phone, we’re here for you and your business. No matter what the issue might be, we’ll be with you every step of the way to ensure everything is back running as fast as possible.
- Computer – Printer Support and Leasing– Our team is available to investigate a wide cluster of specialized issues to guarantee that your computers and printers run as planned. We’re accessible every minute of every day, either through messaging, email, or phone. We jump into the issue you’re encountering and do our best to resolve it instantly.
- Managed Antivirus and Network Security – One of the most significant issues facing modern businesses today are viruses, malware, and hackers. Every business is at risk for viruses, malware, and hackers, all of which can be prevented with reliable IT security. Here at Blueway Technology, our 16 years of experience as a Houston managed service provider understands the importance of IT security.
- Unlimited IT Consultation Support – First, we will meet with you and your staff to evaluate your computer and network requirements. Since every business varies, it’s imperative to develop an IT strategy and plan specific to your company. We’ll identify the core areas for optimizing your network, computers, and tech-related to the matter.
- Office Relocation Support Services – First, we’ll schedule a visit with our team, preparing you for the move. Scheduling a visit in advance with our team we’ll help us thoroughly review and plan what you’ll need at the new location. We’ll go over cabling, access control, heating and cooling, electrical specifications, and anything else to make sure they meet your IT needs.
- Server Management and Monitoring – Blueway Technologies server monitoring service pays close attention to your servers and critical systems, ensuring everything is running at optimal levels. Rather than worry about server issues, contact us that can fix the issue before it ever occurs.
- Network Management and Monitoring – Our 24/7 network managing and monitoring will alert you of any potential issue within your network. Even the most minor issue with a company’s network can end up costing them thousands of dollars. No business can deal with the number of costs associated with network errors, issues, crashes, etc.
- Data Recovery and Disaster Plan –
- We have an automated backup of all your business data and systems.
- We offer incredibly fast data recovery and instant failover whenever you need it.
- Our systems feature repetitive data and system backups for the local and cloud data.
- Cloud Backup and Solutions – All organizations need a virtual spot where they can store significant documents and work progress, so they don’t stress when something turns out badly. Conventional backups such as discs and tapes are great for companies with a lot of data, but on any occasion of fire or system failure, the cloud is what comes in handy.
| Included IT Services |
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✓ Scheduled Visits |
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✓ Unlimited Remote Support |
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✓ Unlimited Scheduled Onsite Support |
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✓ Unlimited 7×24 Emergency Support |
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✓ Unlimited Computer and Printer Support |
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✓ Unlimited Server and Network Support |
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✓ Data Recovery and Disaster Plan Support |
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✓ Daily/Weekly/Monthly Backup Monitoring |
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✓ IT Consultation |
| Our Guarantee |
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✓ No Any Extra Cost |
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✓ No Any Overtime Cost |
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✓ Support for 7×24 |
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✓ Support in Major Holidays |
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✓ Free Website Design |
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✓ 30 days Money Back Guarantee ( No questions asked ) |
- Website design is free for 5 pages. The domain name and hosting cost will be paid by the customer.
- No after-hours cost
- No overtime cost
